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App or dashboard: where do I manage my account?

Not sure whether to use the E-Flux by Road app or the dashboard? This article explains which environment is right for you — whether you have a charge card, a charging station, or both.

Written by Sjoerd Kortekaas

E-Flux by Road has two separate environments: the mobile app and the dashboard. They serve different purposes, and knowing which one to use saves a lot of time. This article helps you find the right place depending on what you need to do.

Both environments use the same login credentials. You can access the dashboard at dashboard.e-flux.io and download the app from the App Store or Google Play.

I have a charge card (MSP)

The E-Flux by Road app is your main tool as a charge card user. Use it for day-to-day charging.

What you can do in the app

  • Find charging stations near you on the map

  • Start a charging session via QR code or map (no physical card needed)

  • Pay directly via Apple Pay, Google Pay or credit card

  • View your charging session history

  • Block or unblock your charge card

What you need the dashboard for

A few things cannot be done in the app and require logging in to the dashboard:

  • Order a new charge card

  • Update your billing address, VAT number or payment method

  • Download invoices

  • Manage account details

I manage a charging station (CPO)

The dashboard is your main tool as a charging station owner. All station management happens here — the app is not designed for this.

What you can do in the dashboard

  • View and manage your charging stations and their status

  • Manage locations and access groups

  • Add or manage users on your account

  • View and download invoices

  • Set tariffs and billing plans

  • Manage charge cards linked to your account

  • Update account and billing details via Account Settings (three dots, bottom left)

I have both a charge card and a charging station

If you use both products, here is a clear split of what lives where:

Task

App

Dashboard

Find a charging station

✅ (MSP / Locations)

Start a charging session

View charging session history

✅ (My cards → My usage)

Block / unblock a charge card

✅ (Cards)

Order a new charge card

✅ (Cards)

Manage charging stations

✅ (Charging Stations)

Manage locations

✅ (Locations)

Manage access groups

✅ (Access Groups)

Download invoices

✅ (Finance)

Update billing details / VAT

✅ (Account Settings)

💡 Still not sure where to go? If you're looking for something related to your charge card or charging sessions, start in the app. If it's about your station, location, invoices or account settings, go to the dashboard.

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