When a driver charges at your station, the fee that applies — and who pays it — depends on the payment method used. This article explains what we charge, why, and how it appears on your invoice.

Roaming charge cards

When a driver charges using a roaming charge card, a roaming fee of €0.03 per kWh is added on top of the roaming cost of the session. This fee is charged directly to the driver.

Scan2Pay and Tap2Pay

For ad-hoc payment methods (Scan2Pay and Tap2Pay), we charge you as the CPO a transaction fee of 3.5% of the transaction amount plus €0.15. This fee is not passed on to the driver — it's settled through your monthly subscription invoice, not per transaction.

The difference in who pays is driven by PSD2, the EU Payment Services Directive. Under PSD2, a selling company (in this case, the CPO) isn't allowed to add extra costs on top of the price for a driver paying with their bank card. In practice, this means we can't surcharge the driver for paying via Scan2Pay or Tap2Pay — the transaction fee has to sit with the CPO instead. Roaming charge cards fall outside this restriction, which is why the €0.03 roaming fee can be charged directly to the driver.

Why am I paying 3.5% on Scan2Pay/Tap2Pay sessions?
Because of PSD2, we're not legally allowed to add card payment costs on top of the driver's price. The fee therefore sits with you as the CPO.

Can I raise my tariff to cover the 3.5%?
You're free to set your own tariff, but you can't apply a fee specifically for card payments. If you want to factor payment costs into your general pricing, that's a commercial decision on your side — keep in mind that raising your tariff also increases the price for charge card sessions.

Where can I see the 3.5% fee?
On your monthly subscription invoice, alongside your regular subscription costs.