As soon as we have received the charging sessions from all the charging station operators, we start invoicing. You will receive an e-mail with the invoice. We invoice between the 12th and 16th of the month. Please note that reimbursement invoice statements are not emailed automatically and must be downloaded directly from the dashboard.
Tip: the charging sessions can be found in your E-Flux by Road account. You can export these to Excel, for your own administration. Additionally, you can use the 'Download sessions' function to export session data in CSV format.
Note: UK drivers who used their credit or debit card to start a session with the E-Flux by Road app will not see invoices in the dashboard. These sessions are processed within 1-3 days and will appear in the Wallet section of the mobile app.