Billing and Reimbursement Process

At the start of each month, a revenue invoice is automatically generated for the charging sessions completed in the previous month. The payment for this invoice is due within 30 days. As a result, your reimbursement will typically be credited to your account by the end of the following month. For example, if you have charging sessions in January, you should expect your reimbursement by the end of February.

This timeline is based on the fact that charging sessions at your station are invoiced to the charge card providers between the 10th and 20th of each month. These invoices have a payment term of 7 to 14 days, which is why reimbursements are processed with a delay.