This article explains the shipping process and delivery timelines for your E-Flux by Road charge card.
Same-day shipping
We process and ship orders quickly to minimise wait times.
Orders placed on weekdays before 15:30 are shipped out the same day
Orders placed after 15:30 or during weekends/public holidays will be shipped on the next business day
Delivery time within the Netherlands
For deliveries within the Netherlands:
Average delivery time: 2 business days
Delivery is handled by PostNL
In rare cases, delivery may take longer depending on PostNL’s operational workload
What to do in case of delays
If you have not received your charge card within 5 business days of ordering:
Please contact our support team
We will promptly arrange a replacement charge card at no additional cost