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How do I change my billing information?
How do I change my billing information?

So that invoices are paid by the right person

Stef van der Meer avatar
Written by Stef van der Meer
Updated over a week ago

Within your E-Flux by Road account you'll find bills for your charge card and charge station as well as reimbursement invoices.

  1. Go to your E-Flux by Road account and log in;

  2. Go to 'My bills' to see an overview of your bills. There are three different kinds of bills:

    • MSP Usage: subscription- and charge costs for charge cards you own.

    • CPO Usage: subscription costs for the charge points you own.

    • CPO Credit: credit notes for the refund of charge point sessions.

  3. Configuring your payment details can be done under your personal details. Click 'Profile & Settings' in the bottom left corner and pick 'Billing' (in the 'Account' section) for MSP and CPO usage invoices and 'Reimbursement' (in the 'Personal/Organization' section) for the CPO reimbursement invoices.

If you have already received an invoice which was supposed to be received by your employer (or someone else) you can best declare the invoice with this party yourself. We can also edit the existing invoice to display your employers details, but this action requires a service charge of €12,50 excl. VAT.

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