How to use E-Flux by Road to reset your charge point or unlock your cable
E-Flux by Road helps you manage your charge points and become more self-sufficient. Through the platform, you can easily send a command to reset your charge point or unlock your charge cable.
Step-by-step guide to reset or unlock your charge cable
Log in to your account
Go to your E-Flux by Road account and log in using your credentials.
Navigate to the location section
Click on location in the main menu.
Go to actions and select modify.
Choose your command
Select the command reset to restart your charge point.
Choose unlock connector if you need to release your charge cable.
Verify the command
Check if the command was successful:
For a reset: The charge point should power off and then restart automatically.
For unlocking the cable: You should hear a click, signalling that the cable can be removed.
This process ensures you can manage your charging equipment with ease.