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How can I reset or unlock connectors in the E-Flux by Road dashboard?

You'll be able to solve some technical issues yourself

Jochem Boot avatar
Written by Jochem Boot
Updated today

How to use E-Flux by Road to reset your charge point or unlock your cable

E-Flux by Road helps you manage your charge points and become more self-sufficient. Through the platform, you can easily send a command to reset your charge point or unlock your charge cable.

Step-by-step guide to reset or unlock your charge cable

  1. Log in to your account

  2. Navigate to the location section

    • Click on location in the main menu.

    • Go to actions and select modify.

  3. Choose your command

    • Select the command reset to restart your charge point.

    • Choose unlock connector if you need to release your charge cable.

  4. Verify the command

    • Check if the command was successful:

      • For a reset: The charge point should power off and then restart automatically.

      • For unlocking the cable: You should hear a click, signalling that the cable can be removed.

This process ensures you can manage your charging equipment with ease.

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