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How can I reset or unlock connectors in the E-Flux by Road dashboard?
How can I reset or unlock connectors in the E-Flux by Road dashboard?

You'll be able to solve some technical issues yourself

Jochem Boot avatar
Written by Jochem Boot
Updated this week

How to Use E-Flux by Road to Reset Your Charge Point or Unlock Your Cable

E-Flux by Road helps you manage your charge points and become more self-sufficient. Through the platform, you can easily send a command to reset your charge point or unlock your charge cable.

Step-by-Step Guide to Reset or Unlock Your Charge Cable

  1. Log in to Your Account

  2. Navigate to the 'Location' Section

    • Click on 'Location' in the main menu.

    • Go to 'Actions' and select 'Modify'.

  3. Choose Your Command

    • Select the command 'Reset' to restart your charge point.

    • Choose 'Unlock connector' if you need to release your charge cable.

  4. Verify the Command

    • Check if the command was successful:

      • For a reset: The charge point should power off and then restart automatically.

      • For unlocking the cable: You should hear a click, signaling that the cable can be removed.

This process ensures you can manage your charging equipment with ease.

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