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Why haven't I received my charge station revenues?
Why haven't I received my charge station revenues?

Know when to expect your money

Gina ter Heide avatar
Written by Gina ter Heide
Updated over a week ago

We always pay out the revenue from your charging station according to a fixed schedule. The revenue from your charging station is invoiced in the first week of the new month. These invoices have a payment term of 30 days and are thus paid out at the end of the new month. As an example, the reimbursement of the month of January is paid out the last week of February. In this post you can read what to expect from us.

If after this time period you haven't received your reimbursement, be sure to check if you've provided us with your financial information: log in to the E-Flux by Road Dashboard and click 'Profile & Settings' in the bottom left corner. Move on to 'Reimbursement'. Now you can add your account number. After updating your profile please tell us via the chat by clicking the button in the lower right corner. After receiving your request we will transfer the money to your account ASAP.

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