When registering your charging station with the E-Flux by Road eMobility platform, you will be asked to provide the serial number of your charging station and, if available, the EVSE ID.
Finding the serial number
The serial number is typically located on a sticker that is already attached to the charging station. Each brand may use its own coding system and location for the serial number. Below are some common examples:
Alfen
The serial number is on the identification label at the bottom of the charging station. The label contains the model, production date, serial number, technical specification number and article number. An Alfen serial number typically begins with "ACE," followed by digits (e.g. ACE0123456). If the charger is online, the serial number is also visible in the ACE Service Installer software, and is often shown as the Charging Station ID on the display of Pro-line models.
Zaptec
The serial number is marked on a small sticker on the underside of the charging station and starts with ZCS, ZPR, or ZCH (depending on the model; all Zaptec devices have a 9-character serial number where the first 3 characters identify the product line). For the Zaptec Go specifically, it's printed on the front housing with a QR code, on a leaflet enclosed in the packaging, and visible in the Zaptec app by scanning the QR code and pairing with the charger. It can also be looked up in the Zaptec Portal under the Chargers tab.
Easee
There are a few ways to find it:
Remove the front cover of the charger to access the Chargeberry — the serial number is on a sticker above the Type 2 plug.
The serial number and PIN are on a sticker on the back of the manual; your installer may also have placed this sticker on the inside of the fuse box door.
Via WiFi: activate the charger's hotspot by holding the touch button for more than 5 seconds, then look in your WiFi settings for a network called "Easee-Home-EHxxxxx" — the last part of the network name is the serial number.
If the charger is already added to the Easee app, the serial number is visible under the charger's settings. Easee serial numbers start with "EH" or "EC".
Peblar
The serial number is located on the product identification label on the side of the charger, in the Quick Start Guide, or within the "System" tab of the web interface. To access the web interface, scan the QR code on the commissioning label.
Wallbox
Wallbox chargers (such as the Pulsar Plus) use a plain 6 or 7 digit numeric code with no letter prefix.
If you cannot locate the serial number using the examples above, refer to your charging station's manual — it usually includes instructions on where to find the serial number.
The EVSE ID
The EVSE ID is a seven-digit code provided by your installer, leasing company, or directly by E-Flux by Road. This ID is usually given on a separate plasticised sticker. If you have received the EVSE ID before starting the registration, you can enter the code provided.
If you did not receive the EVSE ID, one will be assigned to your charging station during the registration process. You can then request a sticker with the EVSE ID code to place on your charging station.