Please sign in to your account and follow the steps below:
1. Click on My locations;
2. Click on the name of the relevant location;
3. Click on Configuration;
4. Click on the cog behind the charger whose rate you want to change;
Adjust the kWh rate. You can choose between a start tariff and a kWh tariff. There is also a time tariff. This time tariff runs from the start of the session; The default pricing displayed on maps or apps includes the owner-set tariffs, roaming costs, and VAT fees. However, if you're charging at an E-Flux station, roaming fees do not apply.
5. Click on Update.
Viewing Reimbursement and Pricing Details
To monitor pricing and manage reimbursements as a charging station owner:
Log in to your E-Flux dashboard.
Navigate to the 'My Reimbursement Invoices' section.
Download and review the invoiced details for transparency regarding kWh transactions.
You do not have the option to change the rate?
Then you probably do not have the rights. It may be that your employer, VvE manager, fleet operator or lease company can do this for you. Typically, authorized users such as account administrators within an organization have the right to make these changes. For assistance, contact the administrator of your organization's E-Flux account.