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Why do I pay a different rate than I set?

All about rates of your charge card and charging station

Gina ter Heide avatar
Written by Gina ter Heide
Updated over a month ago

Charge Card Providers and Their Rates

Some charge card providers set their own rates for using their cards. Here's how it works:

Example Scenario:

  • Charge Card Provider's Rate: €0.50 per kWh (fixed rate).

  • Your Rate: €0.40 per kWh (fee you've set).

In this case, you end up paying more to the charge card provider because they charge a fixed rate for each kWh used.

Key Takeaway:

Always check your charge card provider’s rates to understand what you are paying. If you prefer a more predictable cost, you can switch to the E-Flux by Road charge card. With this option, you only pay the rate you’ve set on the charging station—no extra costs involved.

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