What is it?
You can set tariffs on all connectors of a charging station. The basic tariff includes price settings based on kWh, per hour, or per session. Scheduled tariffs let you set different prices for different times of day — for example, a lower rate at night when energy prices are typically lower, and a higher rate during peak daytime hours.
Who can use scheduled tariffs?
Scheduled tariffs are included in the Business and Enterprise packages. They can be set by the charge point operator of the location, and the account administrator can configure the tariff settings.
What price components can you configure?
Each scheduled tariff can combine the following price components:
Price per kWh — charges the user based on energy consumed.
Price per session — a fixed fee per charging session.
Price per hour — charges the user based on the duration of the session.
Idle Fee — a fixed surcharge per minute after the car has been fully charged.
Note: the hourly tariff and session tariff can only be used for public locations where the reimbursement is paid out to a business.
How does it work on our platform?
Navigate to the charging station in your account.
Select the charging station for which you want to update the tariffs.
Go to the configuration tab for that location.
Click edit to open the settings.
Select add a scheduled tariff system.
Turn on Schedule setup → Time of day.
Choose the price per kWh, per session, and/or per hour that should apply during this timeframe.
Choose the start and end time for this timeframe.
Repeat steps 5–8 to add additional scheduled tariffs, if needed (for example, a separate night tariff and a separate weekend tariff). Any hours not covered by a schedule will fall back to your base tariff.
Timeframes cannot overlap. For example, you cannot have one tariff running 22:00–08:00 and another running 06:00–14:00, since these overlap between 06:00–08:00. Make sure each hour of the day falls under only one scheduled tariff (or the base tariff).
What happens if a charging session spans two tariff periods?
If a session starts under one tariff and is still running when the next scheduled tariff begins (for example, starting at 21:50 when your night tariff starts at 22:00), the session is automatically split into separate billing periods. Each period is charged at the tariff that was active during that time — you don't need to do anything manually for this.
Use case: business charging site with evening access for residents
Imagine you operate a charging site at a business location. During working hours, your employees charge at a standard rate. After hours, you'd like to allow nearby residents to charge as well — but at a higher tariff to cover costs.
You can set this up by creating a scheduled tariff with a higher price per kWh that is active in the evenings and on weekends. During working hours the base tariff applies for your regular users, and outside of those hours the scheduled tariff automatically takes over with the adjusted rate.
Why is my scheduled tariff not being applied correctly?
Scheduled tariffs are matched against the time reported by the charging station itself, not a central clock. If your charging station's internal clock or timezone setting is incorrect, sessions may be billed at the wrong tariff, even if your schedule looks correct in the dashboard. If you notice sessions being billed at the base rate when they should fall under a scheduled tariff, check your charging station's clock/timezone settings first, or contact your installer to verify this.