In this guide, we will show you how to install an Alfen charging station easily and quickly. See everything you need below

Written by Sjoerd Kortekaas
Updated this week

Guide Alfen

Content configuration package

  • Simcard


  • Online guide Alfen NG

  • Envelope with the QR code for the end customer

Installer supplies

  • UTP cable

  • Online guide charing station Alfen NG

  • Windows laptop with UTP connection running the following programmes:

  1. ACE Service installer, download here

  2. Anydesk, download here

Follow the steps

Step 1: Make sure a configuration pack has been ordered from Road with a SIM card and EVSE ID if an Road SIM card is not already inserted in the charging station.

Step 2: Grab your laptop and download the ace service installer (NG). To do this, go to the Alfen website -> Charging stations EV -> Service installer Setup 3.5.3 (for NG platform).

Step 3: Login with the following data: Username: radomskiR Password: fazUv6

Step 4: Connect your charging station to your laptop by connecting the UTP cable.

Step 5: Once you are logged in, select the relevant charging station on the left.

Step 6: Once you have clicked on the charging station in question, you will be asked for a password. This password can be found on the flyer included in the box of the charger.

Step 7: Select the charging station icon (the 6th in the row).

Step 8: Under back office preset, click on E-Flux Platform (in addition, under connect method, click on 'mobile' and under protocol on 'OCPP 1.6').

Step 9: Click on save.

Step 10: Click the reboot button above the Alfen logo (see image).

Are you the end customer? Do the following: Once the reboot is complete, call Road (+31 (0)20 76306 20) to verify that the connection to the eMobility platform has been made. (Wait a few minutes before calling).

Step 11: Register the charging station by scanning the QR code on the 'Ready to charge?' envelope. Or go to:

The charging station is now linked to the Road platform!

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