If you've registered your charging station with us for reimbursement, you'll receive a monthly reimbursement invoice. This invoice shows the total value of all your charging sessions for that month, based on the price components used to calculate each session (for example, per kWh, per minute, or per session — depending on your tariff setup).
Accessing your monthly reimbursement invoice
Log in to your E-Flux platform account.
Navigate to My Self-billing invoices to view and download your reimbursement invoices.
Example of a reimbursement invoice
Below is an example of a reimbursement invoice for a CPO who subscribes to E-Flux.
How to download your invoice records
Log in to your E-Flux platform account.
Click on My Self-billing invoices.
Under the actions column, click the CSV icon to download your invoice, or navigate to My Self-billing invoices > Action > Download.
Identifying reimbursement amounts without invoice numbers
If you don't have a specific invoice number for a reimbursement amount, check your financial administration records for a reference number linked to the amount in question, and share it with support to help us identify the correct invoice.