If you've registered your charging station with us for reimbursement, you'll receive a monthly reimbursement invoice. This invoice shows the total value of all your charging sessions for that month, based on the price components used to calculate each session (for example, per kWh, per minute, or per session — depending on your tariff setup).
Reimbursement invoices are generated monthly for charging sessions completed in the previous month. These invoices are not sent via email but are accessible through the E-Flux dashboard. They represent amounts reimbursed to you and do not require payment to E-Flux.
Accessing your monthly reimbursement invoice
Log in to your E-Flux platform account.
Navigate to My Self-billing invoices to view and download your reimbursement invoices.
Note: Only Account Admins or Billing Admins can access reimbursement invoices. Non-admin users must request the Billing Admin role or ask their admin to download and share invoices.
Example of a reimbursement invoice
Below is an example of a reimbursement invoice for a CPO who subscribes to E-Flux.
How to download your invoice records
Log in to your E-Flux platform account.
Click on My Self-billing invoices.
Under the actions column, click the CSV icon to download your invoice, or navigate to My Self-billing invoices > Action > Download.
Identifying reimbursement amounts without invoice numbers
If you don't have a specific invoice number for a reimbursement amount, check your financial administration records for a reference number linked to the amount in question, and share it with support to help us identify the correct invoice.