Invoice details for E-Flux CPOs
As an E-Flux CPO, you will receive a monthly invoice (including VAT) for your socket subscriptions. If applicable, this invoice will also include your Business or Enterprise monthly platform fee, as well as any session costs associated with scan or tap to pay solutions.
In addition, you will receive a separate reimbursement invoice that details the amount reimbursed for your electricity costs.
How to access your monthly invoice
To ensure proper permissions, make sure your account is linked to the respective business account. If an invoice isn't visible, check your account settings or consult an administrator.
You can view and manage your monthly usage invoice directly within the E-Flux platform: If certain invoices are missing, verify account settings to confirm access or reach out to support.
Log in to your E-Flux account.
Navigate to my invoices to access an overview of your invoices.
Invoice example
Below is an example of an E-Flux by Road Essentials subscription invoice for a charge point owner/operator.
Download Invoice Records
To download the records related to your invoice, follow these steps: For effective management, regularly review your account permissions and ensure appropriate linkage to your business entities.
Open the PDF invoice.
Click the link your company invoice dashboard.
Alternatively, you can access the records directly from your E-Flux account:
Click on my invoices.
Under the actions column, click the dropdown field labeled more.
Select download my sessions. Gen
Troubleshooting Invoice Visibility Issues
Ensure your account visibility settings grant the correct access level.
If unresolved, contact E-Flux support for help.eral Tips:
Regularly review linkages and permissions.
Verify account specifics for multiple open invoices.