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Manual Compleo Duo Fleet

Manual Compleo Duo Fleet

Gina ter Heide avatar
Written by Gina ter Heide
Updated over 3 months ago

On this page you will find the steps to connect the Compleo duo fleet charger to the E-Flux by Road platform.

Configuration Requirements

  • Configuration package E-Flux by Road

    • Contains: Sim card (optional), EVSE ID, configuration manual for the installer and registration manual for the owner of the charging station

  • Laptop

  • UTP cable

Follow the steps

Step 1: If the backend connection is to be made via a SIM card, now is a good time to insert it. Then connect the laptop to one of the Ethernet ports on the board in the charging station using a network cable.

In the Windows search bar, search “View network connections” and open.

Step 2: Right click the used Ethernet port and go to properties (admin rights required), double click "Internet Protocol Version 4 (TCP/IPv4)".

Step 3: Assign IP address in the address range 192.168.1.x. Everything except .100 is OK, because the charging station has this address. We recommend: 192.168.1.99. Also enter subnet mask 255.255.255.0. Then click on OK in both previously opened windows.

Step 4: Open a common browser and enter https://192.168.1.100/. ,If necessary, skip the security warning by clicking Advanced and Proceed to 1792.168.1.100 (unsafe).

Step 5: Select Log in in the menu on the left, enter password (initial password on DUCTO sticker),Tick Login as electrician (optional) and click on Login. Confirm qualification (only if ''Login as electrician'' was ticked)

Settings relating to the electrical connection conditions of the charging station may only be made by qualified electricians.

Step 6: If you are going to set up the charger with a simcard you would need to set up the modem activate it and set it up with the correct APN data such as: the ‘'Access point name’' (APN):

  • When using a white Road SIM card or another connection method: m2m.services

  • When using a purple Road SIM card: road.io

You don’t have to fill in the ‘'username'' and ‘'password’' since the network of our simcard is open.

You must activate the router function if other charging stations are to use the SIM card of this charging station. Please note that only one charging station in a subnet may take on the role of router at any one time. Otherwise there will be connection problems.


​If the backend communication is to be established via the SIM card in another charging station, consider this other charging station as the gateway and ask us for the following manual: "Prepare backend communication via LAN" > "Set IP address yourself".

Step 7: Set up the ‘'backend URL’' at ‘'integrate charging station into backend’'.

Put the ‘'Operating mode’' to ‘'Online’' and put in the ‘'charge box identity’' (you can use the serial number for this).

Fill in the backend url:

  • When using a white Road SIM card or another connection method: ws://ocpp.road.io/e-flux

  • When using a purple Road SIM card: ws://ocpp-internal.road.io/e-flux

Click on ‘'confirm’' at the bottom right, a window will appear asking ‘'Would you like to apply the changes’' you can click another time on ‘'confirm’'.

After this the charger will restart itself.

If you are the installer of the charging station, go to Step 8. If you are the owner of the charging station, go to step 9.

Step 8: Complete the following steps to activate the station on the E-Flux by Road platform:

  1. Login to your Field Service Account or create a Field Service Account via www.e-flux.io/installer-signup*.

  2. Go to “Setup New EVSE” in the menu on the left and enter the serial number or OCPP ID of the station.

  3. Click on “Setup charging station”.

  4. Click on Upload Configuration, then click Next.

  5. Choose and define the connector type, and choose “Save Connector Configuration”.

  6. The charging station is now activated and ready to be registered by the owner!

*A Field Service Account is for installers only and will be used as a point of contact for technical tickets.

Step 9: Complete the following steps to register the station on the E-Flux by Road platform:

  1. Ask your installer to complete Step 8 to finish the configuration of your charger, or call E-Flux by Road to finish the configuration.

  2. Create an E-Flux by Road account by going to www.e-flux.io/signup.

    • Is this charging station facilitated by your employer? Check your email for the invitation.

  3. Follow the steps to add the location and register your charging station.

  4. Put the sticker with the QR code on the charging station so it’s easier to identify the station if you need support.

  5. The charging station is now registered and ready to be used!

The charging station is now connected to the E-Flux by Road platform!

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