On this page you will find the steps to connect the Compleo charger to the E-Flux by Road platform.
Configuration Requirements
Configuration package E-Flux by Road
Contains: Sim card (optional), EVSE ID, configuration manual for the installer and registration manual for the owner of the charging station
Smartphone
E-Config app
Follow the steps
Step 1: To start the set-up connect the eBOX to your smartphone via Bluetooth, get access to the eBOX configuration via the unique PUK of the eBOX.
Step 2:Enter the parameters for the technical settings (phases, current, asymmetric load), Configure the backend settings.
When launching the app, a guide appears, providing instructions to establish a Bluetooth connection to the eBOX. The red symbol indicates a missing connection. Once you, the installer, have established a Bluetooth connection to the eBOX, the icon turns green and the configuration can continue.
Step 3: The PUK is located on the back of the user manual that came with the
eBOX. After the eBOX has been successfully unlocked, you as the installer can choose between a business or private installation.
Step 4: As the installer, you can directly adjust the following settings:
Region: Select the region where the eBOX is operating (US or EU).
Number of phases: Configure whether the eBOX is connected to 1 phase or 3 phases.
Charging load: Choose the available charging load for the eBOX (16A, 20A, or 32A).
Asymmetric load detection: Enable or disable asymmetric load detection.
Disclaimer: The detection of asymmetric load is mandatory in Germany.
Step 5: During commissioning you as the installer choose a connection with our backend (B2B). A connection can be established via WIFI, LAN or SIM. The SIM card must be installed and activated. This can happen during installation or during production for clients with agreements concerning this matter.
Step 6: When a valid network connection is established, then you can proceed with the backend settings. As the most important field, the Backend URL: ws://ocpp.e-flux.dev/1.6/e-flux can be entered. When continuing, the backend connection is validated. A green screen with the “rolling e” indicates a successful configuration. The eBOX will now reboot and apply the changes.
Step 7: After successful commissioning, you can access and configure the eBOX via
it's backend portal. When reconnecting to the eBOX, a summary of the configuration is displayed.
Use this view to validate the entered parameters. You can update the data via the refresh icon, reboot the eBOX or reset it to factory settings. If you want to adjust parameters, you must complete the commissioning process again.
If you are the installer of the charging station, go to Step 8. If you are the owner of the charging station, go to step 9.
Step 8: Complete the following steps to activate the station on the E-Flux by Road platform:
Login to your Field Service Account or create a Field Service Account via www.e-flux.io/installer-signup*.
Go to “Setup New EVSE” in the menu on the left and enter the serial number or OCPP ID of the station.
Click on “Setup charging station”.
Click on Upload Configuration, then click Next.
Choose and define the connector type, and choose “Save Connector Configuration”.
The charging station is now activated and ready to be registered by the owner!
*A Field Service Account is for installers only and will be used as a point of contact for technical tickets.
Step 9: Complete the following steps to register the station on the E-Flux by Road platform:
Ask your installer to complete Step 8 to finish the configuration of your charger, or call E-Flux by Road to finish the configuration.
Create an E-Flux by Road account by going to www.e-flux.io/signup.
Is this charging station facilitated by your employer? Check your email for the invitation.
Follow the steps to add the location and register your charging station.
Put the sticker with the QR code on the charging station so it’s easier to identify the station if you need support.
The charging station is now registered and ready to be used!
The charging station is now connected to the E-Flux by Road platform!