Road

Felix Steinhausen

Frequently asked questions from CPO resellers

CPO Resellers

Everything concerning access groups and how to set it up

The unique number of the charging station

All about EVSE IDs

Step-by-step plan for customers registering a charging station on your platform

How does my customer register a charging station?

How do I connect a charging station to a user?

So that you can always find the charging station

Manually creating a location

Support for charging stations

Make the charging station available again for a new session

How do I stop an active session?

Error messages in your charging station? Fix it this way!

All about detected issues

 Explore the support options available for your charge stations. Learn how E-Flux can assist you with installation, maintenance, and troubleshooting.

Support for charge stations

Reseller billing

No ERP system? No problem! Downloading invoices is easy!

Download and export invoices for your own accounting

Easily print out a batch of fee invoices for charging sessions that have not yet been invoiced

How to invoice charging sessions?

 Get answers to frequently asked questions about invoices with E-Flux. Find information on billing, payment methods, and resolving invoice-related inquiries.

Invoice questions

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company

Tickets portal

{assigneeName} needs more information from you