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How to work work with detected issues

Everything you need to know about detected issues

Written by Sjoerd Kortekaas

The Detected Issues page helps Providers and Installers maintain charging stations with maximum efficiency. Below is an overview of how to use this dashboard:

  • Overview: Use the new Overview Tab to see a summary of all issues grouped by type. Providers can now see issues across their own accounts and all sub-providers.

  • Filters: Drill down by e.g. Installer Account, Vendor, Firmware.

  • Bulk Actions: Select and resolve multiple issues at once.

  • Expanded Visibility for Providers: Provider-level users now have a complete picture. You can view detected issues for your own organization alongside those of your sub-providers in a single view.

  • Bulk Resolution: You can now select multiple issues via the checklist and resolve them all in one click.

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