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Resetting or unlocking connectors in the E-Flux by Road dashboard
Resetting or unlocking connectors in the E-Flux by Road dashboard

You'll be able to solve some technical issues yourself

M
Written by Michael van Schaick
Updated in the last hour

E-Flux by Road helps you to become self-sufficient! Our platform makes it possible to send your charge point a command for resetting or unlocking your charge cable. How does this work?

  1. Go to your E-Flux by Road account and log in;

  2. Click on 'Location' and go to 'Actions' and click 'Modify';

  3. Click the command 'Reset' or 'Unlock connector';

  4. Check whether the command got through correctly. If the charge point is going through a reset, the charge point will turn off and subsequently reboot. If you're trying to unlock the cable you should hear a click after which the cable should come off.

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