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Your charging station
Everything you need to know about your charging station and the E-Flux by Road platform
How do I register my charging station?
How do I recognise the serial number of my charging station?
Where can I find my EVSE ID?
What is a CBID and where is it to be found?
How do I adjust the kWh rate?
What is an access group and how can I set it up?
How do I create an access group?
How do I import members to my access group?
How can I add charge cards to my access group without knowing the UID?
How can I use private charging at home?
How do I make my charging station public?
How do I change my location?
How do I invite my employees?
What to do if you have a personal charge point but no charge card?
Why do I pay a different rate than I set?
How can I reset or unlock connectors in the E-Flux by Road dashboard?
What to do when your charging station has a malfunction?
How do I register my charging station again?
How do I export my charging sessions to Excel?
How can I cancel my charging station subscription?
How to opt out of the Scan-to-Pay option for charging stations?
How can I order a QR code sticker?