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What to do if you have a personal charge point but no charge card?
What to do if you have a personal charge point but no charge card?

Charging without a charge card at your own charging station

Gina ter Heide avatar
Written by Gina ter Heide
Updated over a month ago

Enabling Free Charging at Your Charge Point

If you or your visitors don’t have an E-Flux by Road charge card, don’t worry! You can easily enable free charging at your charge point. This feature allows any RFID-enabled card to charge at your station without additional payment. Here’s how to set it up:

Steps to Enable Free Charging

  1. Log into Your Account
    Go to your E-Flux by Road account and navigate to ‘My Locations’.

  2. Select the Charge Point
    Choose the charge point you want to enable free charging for.

  3. Access Configuration Settings
    Click on ‘Configuration’ and select the gear icon (⚙️) under Settings.

  4. Enable Free Charging
    In the settings, check the box that says “Allow any card to charge here for free”.

  5. Update Settings
    After selecting the box, click “Update” to save your changes.

What This Means

Once enabled, your charge point will accept any RFID card, like your gym card, travel card, or even your office access card, without charging you extra. This feature is ideal for visitors or situations where a charge card is unavailable.

Important Considerations

  • Non-reimbursed Charging Sessions:
    Charging sessions using non-E-Flux cards will not be reimbursed by E-Flux or your employer. It’s an option to consider when a guest needs to charge their vehicle.

  • Reimbursement Issues for Corporate Cars:
    If you settle your charging costs through your employer, remember to disable the free charging option before using the charge point with a corporate car. Charging sessions done with non-E-Flux cards won’t be reimbursed, and your employer won’t be held responsible for the energy consumption related to these sessions.

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