How to set up and connect an access group to your charging station
An access group allows specific users to charge for free at your charging station. Follow the steps below to set up an access group and link it to your charging station.
Step-by-Step Guide:
Log in to your E-Flux by Road account Go to the E-Flux by Road website and sign in to your account.
Navigate to my locations Click on my locations, then select my access groups, and click on + new access group.
Choose the type of access group
Select users if the people have an E-Flux charge card within your account.
Choose RFID for users who will be identified by their RFID card.
Name the access group Enter a name for your access group. Choose whether it should be private (only visible to you) or shared (visible to anyone in your account), and then save the group.
Add members to the group
If you selected users, add users from your account and set their charging rate.
If you selected RFID, you can either import members or add them manually by entering their UID or visual ID.
Want to find out the UID yourself? Learn more here. For free charging configurations, assign RFID cards to an access group designed for this purpose. Add each card using its unique identifier (typically found printed on the card) to a group configured with free charging settings. Once added, these cards will follow the pricing rules for free charging, where applicable.
Assign the access group to your charging station
Go to my locations and select the location where you want to add the access group.
Click on configuration and then click on the gear icon next to the charging station where you want to add the group.
Repeat for each charging station you wish to link the access group to. Alternatively, under the "Price Setting" heading, you can add an access group to your location to apply varied pricing or group configurations.
Troubleshooting Common Issues
RFID or Visual Number Issues: If the Visual Number doesn’t work, locate the UID using system logs or a card scan at the station.
Card Not Recognized: Confirm the card’s compatibility and ensure it is correctly linked to the appropriate access group.
Need assistance?
If you need help setting up an access group, feel free to contact support or explore the FAQ section for further information. If you encounter issues such as a Visual Number not working, try using the UID. This may require scanning the card and retrieving the code from system logs. Ensure the card is compatible and properly linked to the group. For further troubleshooting, contact support.