E-Flux by Road

- Access to the E-Flux by Road dashboard with sufficient permissions
- The charge point must be online and visible in your dashboard
- A compatible firmware file downloaded from the charger brand's website (confirm the correct version with the manufacturer first)

How to upgrade your charge point's firmware

Follow these steps to upgrade your charge point’s firmware via the E-Flux by Road dashboard:

In the dashboard, go to Charge points and search for or select the station you want to update.

Check the current firmware version

Click on Overview to see the current firmware version of your charge point. Note this version — you'll need it when contacting the manufacturer.

Confirm compatibility with the manufacturer

Contact the charger manufacturer to verify which firmware version is compatible with your model. Download the update file from the manufacturer's website.

On the charge point detail page, click on Diagnostics in the navigation tabs.

Click Upload firmware, then select the firmware file from your computer. Wait until the file is fully loaded to the dashboard, then click Execute.

1. Find your charge point
 In the dashboard, go to Charge points and search for or select the station you want to update.
2. Check the current firmware version
 Click on Overview to see the current firmware version of your charge point. Note this version — you'll need it when contacting the manufacturer.
3. Confirm compatibility with the manufacturer
 Contact the charger manufacturer to verify which firmware version is compatible with your model. Download the update file from the manufacturer's website.
4. Go to Diagnostics
 On the charge point detail page, click on Diagnostics in the navigation tabs.
5. Upload the new firmware
 Click Upload firmware, then select the firmware file from your computer. Wait until the file is fully loaded to the dashboard, then click Execute.

To monitor the progress of the firmware upload:

Navigate to the Commands section on the charge point detail page to see status updates in real time.

Check the FirmwareStatusNotification

The FirmwareStatusNotification function will report the current status of the update. See the status types below.

Confirm the update via Boot Notification

After a successful installation, the charge point will reboot. Check the BootNotification in the Commands section — it should show the new firmware version. This confirms the firmware update has been completed successfully.

1. Go to the Commands section
 Navigate to the Commands section on the charge point detail page to see status updates in real time.
2. Check the FirmwareStatusNotification
 The FirmwareStatusNotification function will report the current status of the update. See the status types below.
3. Confirm the update via Boot Notification
 After a successful installation, the charge point will reboot. Check the BootNotification in the Commands section — it should show the new firmware version. This confirms the firmware update has been completed successfully.

There are six types of notifications you may receive during the firmware upgrade process:

Downloading: the charge point is downloading the firmware.

Downloaded: the firmware has been downloaded successfully.

DownloadFailed: the download failed. Contact the manufacturer or upgrade the firmware on-site.

Installing: the firmware is being installed.

Installed: the firmware has been successfully installed.

InstallationFailed: the firmware installation failed. Contact the manufacturer for assistance.

- Downloading: the charge point is downloading the firmware.
- Downloaded: the firmware has been downloaded successfully.
- DownloadFailed: the download failed. Contact the manufacturer or upgrade the firmware on-site.
- Installing: the firmware is being installed.
- Installed: the firmware has been successfully installed.
- InstallationFailed: the firmware installation failed. Contact the manufacturer for assistance.

Always use a “.fwi” file for Alfen. Try the A file first, and if that doesn’t work, try the B file.

How do I upgrade the charge point firmware?

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How do I upgrade the charge point firmware?

How to upgrade your charge point's firmware

Check the status of the firmware upload

Types of firmware status notifications

Alfen charging stations