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How do I upgrade the charge point firmware?
How do I upgrade the charge point firmware?

Because you always want to be up-to-date

Gina ter Heide avatar
Written by Gina ter Heide
Updated over a month ago

How to Upgrade Your Charge Point's Firmware

Follow these steps to upgrade your charge point’s firmware via the E-Flux by Road dashboard:

  1. Check the Current Firmware Version

    • Click on 'Overview' to view the current firmware version of your charge point.

  2. Check Compatibility with the Manufacturer

    • Contact the manufacturer to verify which firmware is compatible with your charge point model and the current firmware version.

  3. Upload the New Firmware

    • Once you have the compatible firmware file, click on 'Diagnostics'.

    • Select 'Upload Firmware'.

    • Choose the firmware file from your computer to upload.

Check the Status of the Firmware Upload

To monitor the progress of the firmware upload:

  1. Go to the 'Commands' Section

    • Navigate to the 'Commands' section to check the status updates.

  2. Firmware Status Notifications

    • The 'FirmwareStatusNotification' function will notify you of the firmware status.

Types of Firmware Status Notifications

There are six types of notifications you may receive during the firmware upgrade process:

  • Downloading: The charge point is downloading the firmware.

  • Downloaded: The firmware has been downloaded successfully.

  • DownloadFailed: The download failed. Contact the manufacturer or upgrade the firmware on-site.

  • Installing: The firmware is being installed.

  • Installed: The firmware has been successfully installed.

  • InstallationFailed: The firmware installation failed. Contact the manufacturer for assistance.

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