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How do I upgrade the charge point firmware?

Because you always want to be up-to-date

Gina ter Heide avatar
Written by Gina ter Heide
Updated over 2 weeks ago

How to upgrade your charge point's firmware

Follow these steps to upgrade your charge point’s firmware via the E-Flux by Road dashboard:

  1. Check the current firmware version

    • Click on overview to view the current firmware version of your charge point.

  2. Check compatibility with the manufacturer

    • Contact the manufacturer to verify which firmware is compatible with your charge point model and the current firmware version.

  3. Upload the new firmware

    • Once you have the compatible firmware file, click on diagnostics.

    • Select upload firmware.

    • Choose the firmware file from your computer to upload.

Check the status of the firmware upload

To monitor the progress of the firmware upload:

  1. Go to the commands section

    • Navigate to the commands section to check the status updates.

  2. Firmware status notifications

    • The FirmwareStatusNotification function will notify you of the firmware status.

Types of firmware status notifications

There are six types of notifications you may receive during the firmware upgrade process:

  • Downloading: the charge point is downloading the firmware.

  • Downloaded: the firmware has been downloaded successfully.

  • DownloadFailed: the download failed. Contact the manufacturer or upgrade the firmware on-site.

  • Installing: the firmware is being installed.

  • Installed: the firmware has been successfully installed.

  • InstallationFailed: the firmware installation failed. Contact the manufacturer for assistance.

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