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How can I take the charger out of service?
How can I take the charger out of service?

Make the charger unavailable remotely

Halima Aarou avatar
Written by Halima Aarou
Updated over a month ago

How to Take a Charger Out of Service or Put It Back Into Service

Sometimes, it may be necessary to take a charger out of service, such as when it has been damaged or is unsafe to use. Follow the steps below to deactivate or reactivate a charger.

Steps to Change the Service Status of a Charger

1. Access the Charger Settings

  • Open your dashboard and click on the charger you want to manage.

2. Navigate to 'Commands'

  • Go to the Commands section in the dashboard.

3. Execute the Command

  • Click on Execute Command.

  • Select the command "ChangeAvailability".

4. Choose the Connector Type

Specify which part of the charger you want to take out of or put back into service:

  • 0: Entire charging station

  • 1: Connector 1

  • 2: Connector 2

5. Set the Availability Status

Choose the appropriate status:

  • Inoperative: To take the charger or connector out of service.

  • Operative: To put the charger or connector back into service.

Important Notes

  • A charger can only be used when it has been set to Operative.

  • Ensure all safety checks are completed before reactivating a charger.

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