How to retrieve diagnostics
Log in to your dashboard;
Click on the OCPP ID;
Go to diagnostics;
Click on request diagnostics.
Go to commands and copy the location URL from the command that was just sent;
Click on execute command;
Select the method: GetDiagnostics;
Here you need to fill in several fields:
Location = what you just copied in step 5
Retries = 2
RetryInterval = 20
StartTime = example May 2, 2022: 2022-05-01T22:00:00Z
EndTime = example May 5, 2022: 2022-05-04T22:00:00Z
Click execute;
Wait until you see the diagnostics status notification uploaded and download.