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What are roaming costs?

What is roaming and how exactly does it work?

Gina ter Heide avatar
Written by Gina ter Heide
Updated over a week ago

Understanding EV-Roaming

EV-roaming allows electric vehicle (EV) drivers to charge their cars at multiple charging stations, even if they are registered with only one service provider, such as E-Flux by Road. Through roaming networks, EV drivers gain access to thousands of charging stations worldwide, ensuring a seamless and consistent charging experience wherever they travel.

Why Are Roaming Costs Increasing?

Energy and other business expenses have been rising. While no one welcomes higher costs, they are often unavoidable due to:

  • Increased Energy Costs: Higher electricity prices impact the cost of services.

  • Higher Interest Rates: The cost of funding cash flow has risen due to increased interest rates.

  • Debtor Risk and Insurance: Elevated debtor risks have led to higher insurance premiums.

As a result, E-Flux by Road must raise roaming fees from €0.02 per kWh to €0.03 per kWh, effective October 1, 2022.

Who Will Be Affected by This Change?

E-Flux by Road Charge-Card Users:

  • No Impact: The increase only affects users with a charge card or tag from a different provider.

  • Applies Only to Certain Charges: This increase applies only to transactions at charging points connected to the E-Flux by Road platform.

  • Employer Compensation: If you have an agreement with your employer for cost compensation for an E-Flux by Road charging station, this change will not affect you.

  • Public Charging Station Owners: This fee increase does not apply, and E-Flux by Road remains more affordable compared to competitors, who may charge approximately €0.05 per kWh in roaming fees.

Example Calculation

Charging Session:

  • Amount Charged: 25 kWh

  • Electricity Cost: €0.37 per kWh

  • Roaming Fee: €0.03 per kWh

Calculation:

  • Electricity: 25 kWh × €0.37/kWh = €9.25 (excl. VAT)

  • Roaming Costs: 25 kWh × €0.03/kWh = €0.75 (excl. VAT)

  • Total: €10.00 (excl. VAT)

Can Contractual Roaming Fees Be Changed?

Yes, E-Flux by Road reserves the right to adjust roaming fees. We provide timely updates to keep customers informed of any changes.

Will I Pay Roaming Fees for Other Supplier Charging Cards on My Access Group?

If your charging sessions are set to free charging, users will not pay roaming fees.

Want to Avoid Roaming Fees?

Consider charging directly at E-Flux by Road stations to bypass roaming fees.

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