How to invite your customer to set up their E-Flux by Road account
When installing a charging station for your customer and connecting it to the E-Flux by Road platform, you may want to invite your customer to create an account. This allows them to easily manage their newly installed charging station. Below are the steps to send an invitation to your customer using the Setup New EVSE tool.
Step 1: configure the charging station on the E-Flux by Road platform
Go to the E-Flux by Road platform and use the Setup New EVSE tool to check that the charging station is online and configure it as needed.
Once you reach Step 3/3, you'll be asked to enter details for your customer.
Step 2: enter customer information
In the final configuration step, fill in the following details for your customer:
Email address
Full name
Preferred language
Tip: double-check the email address before sending — invitations are sent automatically and can't be recalled once sent.
Step 3: send the invitation
Once the details are entered, your customer will automatically receive an email from E-Flux by Road inviting them to set up their account and manage their charging station.
Important note: customer consent
Before sharing your customer's details, make sure you have their consent to share this information with E-Flux by Road.
Didn't work?
If your customer doesn't receive the invitation, or you get an error while trying to send it, contact E-Flux by Road support so we can help resolve it.