Invoice details for charge point owners
As the owner of the charging station and subscription holder, you will receive a monthly invoice (including VAT). This invoice consists of the fees that E-Flux by Road charges for the subscription per charging point, and possibly additional costs for the use of Business or Enterprise. In addition, there may be charges for ad hoc sessions (QR code or payment terminal).
How to access your monthly invoice
To ensure proper permissions, make sure your account is linked to the respective business account. If an invoice isn't visible, check your account settings or consult an administrator.
You can view and manage your monthly usage invoice directly within the E-Flux platform: If certain invoices are missing, verify account settings to confirm access or reach out to support.
Additionally, the platform provides tools for reconciling payments with invoices or credit notes. Users can match collected or paid amounts with corresponding invoices using detailed specifications available for download.
Log in to your E-Flux account.
Navigate to my invoices to access an overview of your invoices.
Use the reconciliation tools to match payments with invoices or credit notes by downloading detailed specifications in Excel or CSV format.
Invoice example
Below is an example of an E-Flux by Road Essentials subscription invoice for a charge point owner/operator.
Download Invoice Records
These records can also be used for reconciling payments with invoices or credit notes, ensuring accurate financial tracking.
To download the records related to your invoice, follow these steps: For effective management, regularly review your account permissions and ensure appropriate linkage to your business entities.
Open the PDF invoice.
Click the link your company invoice dashboard.
Alternatively, you can access the records directly from your E-Flux account:
Download detailed specifications in Excel or CSV format to match payments with invoices or credit notes.
Click on my invoices.
Under the actions column, click the dropdown field labeled more.
Select download my sessions.
Use the detailed specifications to reconcile payments by matching amounts with bank statement details.
Frequently Asked Questions (FAQs)
Can invoices be split between users within one account?
No. Invoices cannot be split between users, even if linked charging cards or sessions belong to the same account. This is especially relevant when billing employers.
Is a customized setup available for managing multiple locations?
Yes. If you require one platform to manage multiple locations while receiving separate invoices, consult E-Flux support for an appropriate subscription setup.
Reimbursement invoice
The reimbursement invoice is based on the electricity costs that E-Flux by Road pays out to the charging station owner each month. This amount is the total number of kilowatt-hours charged during that month, multiplied by the set kilowatt-hour rate.
You can find this invoice as follows:
Click on 'My reimbursement invoices'.
The reimbursement invoice is available on the 1st day of each month. Read more here about how the reimbursement invoice is paid out.
Payment Reconciliation
Reconciling payments, such as direct debits or payouts, with specific invoices or credit notes in E-Flux is a straightforward process. This guide outlines the steps to ensure accurate matching and efficient reconciliation.
Matching Payments via Bank Statements
Check the payment description on your bank statement. The invoice number is typically included in the second line at the end of the description.
Use the invoice number to locate the corresponding item in the My Invoices section of the dashboard.
View or download the invoice and its detailed specification to confirm the match.
Tips for Efficient Reconciliation
Regularly download and review the CSV overview of invoices and credit notes to stay updated on outstanding payments.
Use the detailed specifications to cross-check amounts and ensure accuracy in your records.
Keep a record of invoice numbers from your bank statements for quick reference.