E-Flux by Road

Everything you need to know about the commission fee

Installer commission fee calculator

Sjoerd Kortekaas

Gina ter Heide

Nick Martinez Looze

Everything you need to know as an installation partner of E-Flux by Road

Installer support 

Preparations for technical support from Road

Configuration settings to configure a charging station against our eMobility platform

E-Flux by Road platform configuration settings

Details on manufacturer-specific SIM card handling

SIM configuration overview for EV charging stations

Automatic blocking when used in a different device

Automatic deactivation of SIM cards

Collaborating with E-Flux by Road as an installer

Everything you need to know about the installer programme at Road

Partner program for installers at E-Flux by Road

Find the right charge point in the platform

How do I look for a specific charge point?

How to configure purple (VPN) and white SIM card connections to the E-Flux back office, including back office URLs, APN settings, and security profile requirements.

VPN SIM Cards: Configuration and Connection Guide

Explains what auto configuration is and walks installers through checking a charging station online and preparing it for customer registration using the E-Flux by Road dashboard.

What is auto configuration and how do I use it to prepare a charging station for my customer?

Installation & setup 

How can I assist a customer when in trouble?

How do I examine a charge point or an error?

How can I take the charger out of service?

Plan an appointment and we'll available to support you then

How do I book an installation or service with E-Flux by Road?

How can I filter the commands?

Understanding the diagnostics of a charge point

How do I request the logfiles?

How can I retrieve log files from a specific date?

How do I obtain the right version of firmware?

How do I upgrade the charge point firmware?

Everything you need to know about detected issues

How to work work with detected issues

Configuration & troubleshooting

After configuring the charging station, let your customer set up their account to manage their charging station

How can I invite my customer to set up their account?

So that your charging stations are well matched!

How do you stick EVSE IDs on parent/child charging squares?

Account & EVSE setup 

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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