All Collections
Invoicing & Payment
All information about paying invoices, receiving reimbursements and keeping your records in order
Example invoice mobility services
The charging sessions I did through E-Flux seem incorrect
What methods of payment are available at E-Flux
How do I change my billing information?
Why do I receive an invoice after cancelling my account?
I forgot to edit my payment details to my employer, can I do this after receiving my invoice?
How do I submit questions about my invoice?
When can I expect the invoice of my charging sessions?
Direct Payment
What do I need to settle charging sessions?
How does the automatic reimbursement of charging costs work?
So what about the VAT on my credit note?
Why haven't I received my charge station revenues?
What kWh rate should I set for automatic settlement with my employer?
When will I receive the reimbursement for the charge sessions?