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Invoicing & Payment
Invoicing & Payment
All information about paying invoices, receiving reimbursements and keeping your records in order
Gina ter Heide avatarPaul Rikumahu avatarStef van der Meer avatar
By Gina and 2 others3 authors20 articles

About your invoices


Example invoice mobility services
The charging sessions I did through E-Flux seem incorrect
What methods of payment are available at E-Flux
How do I change my billing information?
Why do I receive an invoice after cancelling my account?
I forgot to edit my payment details to my employer, can I do this after receiving my invoice?
How do I submit questions about my invoice?
When can I expect the invoice of my charging sessions?
Direct Payment

Receiving reimbursement invoices


What do I need to settle charging sessions?
How does the automatic reimbursement of charging costs work?
So what about the VAT on my credit note?
Why haven't I received my charge station revenues?
What kWh rate should I set for automatic settlement with my employer?
When will I receive the reimbursement for the charge sessions?

Keeping your financial administration in order


Where can I find an overview of my charging sessions?
Can I cancel my charge card/charge management via a third party?
Where can I find a copy of my invoices?
I have a VAT-number but am not registered at the Chamber of Commerce, what do I do?
How can I cancel my subscription?
E-Flux Help Center
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